Shipping Policy
1. Product Making Time (Production Time)
Standard items: Production time is typically 1–2 weeks.
Custom orders: Custom-made designs usually take 2–3 weeks, depending on design complexity and approval.
2. Do you offer worldwide shipping?
Yes, BrideStarCo offers worldwide shipping to many countries including the USA, Canada, UK, Australia, Europe, and more.
3. How will my order be delivered?
Orders are shipped using trusted courier partners such as USPS, DHL, UPS, or FedEx to ensure secure and timely delivery.
4. Will I need to pay customs duty?
Customs duties depend on your destination country. Any applicable duties are the responsibility of the buyer and may be collected by the courier.
5. How long does delivery take?
Standard Shipping: Delivery typically takes 7–9 business days after the order is shipped.
Express Shipping: Faster delivery within 4–6 business days after shipment.
6. Does express shipping reduce production time?
No. Express shipping only speeds up the delivery time. Production time remains the same.
7. Do you provide a rush order service?
If you need your order urgently, please contact us and our team will assist you based on feasibility.